Customer Service
Contact Us
See also: FAQ's
In order to ensure faster and more accurate service, please email the department that pertains to your inquiry.
For order status: OrderStatus@LAPoliceGear.com
To cancel an unprocessed order: Cancel@LAPoliceGear.com
To check the availability of an item: Availability@LAPoliceGear.com
To request a change in an unprocessed order: Change@LAPoliceGear.com
For Questions regarding our products: Products@LAPoliceGear.com
Questions regarding returns, exchanges, and repair/warranty issues to: Returns@LAPoliceGear.com
For comments/complaints about your shopping experience: Comments@LAPoliceGear.com
For other questions: CS@LAPoliceGear.com
All orders placed via our website will receive top priority over
any telephone orders or faxed orders.
Phone Orders
If you wish to place an order via telephone, you may contact us at:
1-661-294-9499 Inside California
1-866-793-1911 All other states
Please note that our Customer Service Department is available by phone Monday through Friday, 8:30am-4pm PST.
Fax Orders
You may also fax your orders to us at 661-294-0499.
Please read our website's policy for Faxed Orders to ensure prompt service.
Other Information
If there is to be an order delay beyond a 7 day period we will send you a back order email notice.
Don't forget to add yourself to our email list and text message list. You will receive all updates
on our newest product arrivals and our latest pricing specials.
To request our catalog, please visit our Printed Catalog Request Form